Sales and Advice Hotline (9am-5pm): 01704 531854

Privacy and Cookie Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Smiths TV collects the following data:

  • Personal identification information (Name, email address, phone number.)

How do we collect your data?

You directly provideSmiths TV with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on products.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Smiths TV collects your data so that we can:

  • Process your order and manage your account.

WhenSmiths TV processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Smiths TV securely stores your data at [enter the location and describe security precautions taken].

Smiths TV will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users’ data].

Marketing

Smiths TV would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Smiths TV from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Smiths TV would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Smiths TV for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request thatSmiths TV correct any information you believe is inaccurate. You also have the right to requestSmiths TV to complete the information you believe is incomplete.

The right to erasure – You have the right to request thatSmiths TV erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request thatSmiths TV restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Smiths TV’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request thatSmiths TV transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01704 531854

Or write to us: 114 Manchester Road, , Southport, Merseyside, PR9 9BJ

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Smiths TV uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Detecting web browser type to enhance your website experience

What types of cookies do we use?

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

TheSmiths TV website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Smiths TV keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 May 2020.

How to contact us

If you have any questions about Smiths TV’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@smithstv.co.uk

Call us: 01704 531854

Or write to us at: 114 Manchester Road, , Southport, Merseyside, PR9 9BJ